QUESTIONS & ANSWERS
What’s so special about MONEY-BAND vs. a “regular” rubber band?
The obvious answer is size. The diameter, width and thickness are different. Money-bands are custom manufactured to a special diameter and width that’s ideal for keeping your cards and cash tight. Regular (office supply) variety rubber bands are too big to hold your cash and cards securely once around. And when they’re doubled-up, regular rubber bands aren’t flexible and don’t handle easily enough for daily use. Our bands are made with only the highest quality rubber band you can make and cut to precise sizes.
What payment types do you except?
We except most major credit cards, Visa, MasterCard, American Express, Discover, eCheck, and PayPal. We use PayPal to process our transactions. You do NOT need a PayPal account to process an order / make a payment.
How long do orders typically take to receive?
Orders within the U.S. should be received in about 7-10 business days unless otherwise noted. (Orders outside the U.S. should be delivered in about 10-14 days.)
All orders are processed within a few days, then shipped First-Class mail via U.S. Postal Service from New York state. In order to keep shipping costs in check, we do not provide expedited or tracking options. If you have not received your order after 10 business days, please let us know. We process all our orders quickly and have had a 99.97% success rate with First-Class mail fulfilling our orders. Make sure your address is correct. High majority of shipping issues result from an incorrect address. Please double check your address before placing your order.
If you have questions about why the USPS takes the time they do to deliver mail, please contact your carrier.
Do you ship to countries outside the United States?
Yes, orders within the U.S. should be received in about 7-14 business days unless otherwise noted.
We’ve successfully sent money-band orders to 55 countries: Argentina, Australia, Austria, Azerbaijan, Bahrain, Belgium, Brazil, Canada, Chile, China, Colombia, Croatia, Cyprus, Denmark, Estonia, Finland, France, French Polynesia, Germany, Greece, Guam, Hong Kong, Hungary, Iceland, Ireland, India, Indonesia, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saipan, Singapore, Slovakia, South Africa, Spain, Sweden, Switzerland, Thailand, Turkey, United Kingdom, United Arab Emirates. Thanks!
What’s wrong with my current wallet?
Guys who have switched said leather wallets are too bulky and can, worst case, cause some chiropractic issues. If you’re like us, you’re just looking to keep things simple. MONEY-BAND is the simplest way to go. Allows you to keep your wallet in your front pocket, which has security advantages. We’ve heard from many cyclists, climbers, runners, travelers, et al that prefer to pack the bare essentials (e.g. a card and some cash) and leave their whole wallet or purse at home.
Why does your product not fit?
We suspect you’re trying to wrap it around the “short” way. Please try it wrapping it the “long” way around your cards and cash. See our images on our site for reference.
Do you have any other colors?
Short answer is no. In the future, we will offer more than just one color. For larger orders (500 and greater) we can manufacture your own batch (including color, and graphics). For more custom MONEY-BAND information, click here.
How long do they last?
Rubber, unfortunately, has a limited life. Exposure to heat, air, sunlight and other elements can contribute to rubber bands becoming brittle or weak, others “gummy.” Our own experiences as well as customers tell us typical life span ranges from several months to well over a year. If you want to know more about how rubber bands are manufactured, click here.
What if I don’t like money-band after I order it?
If you try to make the switch to MONEY-BAND and just can’t get behind it, email us and we can arrange to refund your money.
Was your product on ABC’s “SharkTank?”
No. That was another product with a celebrity endorsement and an…interesting name. In fact two products have launched recently imitating the original money-band. We’re flattered: L’imitazione è la più grande forma di adulazione.
Can I sell money-band in my store?
Absolutely, Men’s apparel, bike stores, running shoe stores, outdoor specialty stores are all ideal places to sell money-band. We have a retailer’s program that includes quantity discounts and product packaging/displays. To inquire, please contact us by filling out the form below.
For all other product or order related questions, email us at firstname.lastname@example.org or complete the following form.